Practice policies

Read our practice policies on these pages.

Accessibility

Accessibility statement for St. Leonard’s Practice This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the website...

CCTV monitoring policy

The safety and security of staff, patients, contractors and visitors at St Leonard’s Practice is of paramount importance. To support the management team in maintaining a safe and secure environment,...

Document retention policy

Following good Information Governance procedures, the Data Protection Act 1998 and the General Data Protection Regulation 2018, St Leonard’s Practice seeks to ensure that personal data is not kept for...

Home visiting policy

For many years it has been clear that the vast majority of primary health care should be provided in the setting of a modern, well-equipped surgery in a well-lit, purpose-built...

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your...

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled...

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop this...

Your practice charter

Please download the Practice and Patient Charter (pdf) If you cannot access this document please visit the practice for an alternative copy.

Date published: 5th June, 2026
Date last updated: 8th June, 2026